Shipping policy
Shipping Policy for ShineShine Cosmetics Stores
At ShineShine Cosmetics Stores, we are committed to providing reliable and timely shipping for all customers. Please review our shipping policy carefully before placing your order.
Order Processing
Orders are processed within 1-3 business days after payment confirmation, excluding weekends and holidays. Processing times may be extended during sales, holidays, restocks, or high-volume periods.
Once your order ships, you will receive a confirmation email with tracking information.
Shipping Destinations
We currently ship within:
United States
Canada
Select international countries
Shipping availability may vary depending on destination.
Estimated Delivery Times
United States
Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days
Canada & International Orders
Estimated delivery: 7–21 business days depending on location and customs processing.
Delivery times are estimates and are not guaranteed.
Shipping Fees
Shipping costs are calculated at checkout based on:
destination,
package weight,
and selected shipping method.
Free shipping promotions may be offered periodically.
Tracking Orders
Tracking details will be sent once your package has shipped. Please allow up to 48 hours for tracking updates to appear.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.
Lost, Delayed, or Stolen Packages
Once packages are handed over to the shipping carrier, Shineshine Cosmetics Stores is not responsible for:
shipping delays,
lost or stolen packages marked as delivered,
weather-related delays,
or carrier issues beyond our control.
If your package is marked delivered but not received, please contact the shipping carrier directly.
International Orders & Customs
International customers may be responsible for customs duties, taxes, or import fees required by their country. ShineShine Cosmetics Stores is not responsible for customs delays, refused shipments, or additional customs charges.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos of the package and item(s) so we can review and assist accordingly.
Contact Us
For shipping questions or support, please contact:
Shineshine Cosmetics Stores
Email: shineshinedayspa@gmail.com
Website:www.shineshinecosmetics.com